Privacy Policy
Last updated: June 27, 2025
1 Introduction
At SeatSmart, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our seating plan management platform.
By accessing or using SeatSmart, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.
This Privacy Policy applies to information we collect through our platform, in email, text, and other electronic messages between you and our platform, and when you interact with our applications.
2 Information We Collect
Information You Provide
When you register for and use SeatSmart, we collect:
- Personal identification information (name, email address, institution)
- Login credentials
- Information about students and their relationships (without personally identifiable information of minors)
- Classroom and seating arrangement data
- Communication data when you contact our support team
Automatically Collected Information
When you access and use SeatSmart, we automatically collect:
- Device and usage information (browser type, IP address, time spent on pages)
- Log information and usage statistics
- Performance data and error reports
- Cookies and similar tracking technologies data
3 How We Use Your Information
We use the information we collect for various purposes, including:
Core Service Functions
- Creating and optimizing seating plans
- Managing student relationships and needs
- Providing classroom management tools
- Enabling collaboration between educators
Platform Improvement
- Enhancing seating algorithms
- Analyzing usage patterns to improve features
- Troubleshooting technical issues
- Developing new capabilities
Security & Compliance
- Protecting against unauthorized access
- Preventing fraudulent activity
- Maintaining regulatory compliance
- Enforcing our Terms of Service
Communication
- Responding to your inquiries
- Providing product updates and notifications
- Sending service-related announcements
- Delivering essential administrative messages
4 How We Share Your Information
Seat Smart - Classivio does not sell, rent, or lease your personal information to third parties. We may share your information with:
-
1
Service Providers
We may share your information with trusted third-party service providers who help us operate, provide, improve, and secure our services. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
-
2
Educational Institutions
If you use Seat Smart - Classivio through your educational institution's account, we may share information with administrators as necessary to provide the service and ensure compliance with institutional policies.
-
3
Legal Requirements
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.
-
4
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify users if such a transfer occurs and outline any choices they may have regarding their information.
5 Data Security
How We Protect Your Data
We implement appropriate technical and organizational measures to protect the security of your personal information, including:
- Encryption of sensitive data at rest and in transit
- Secure authentication mechanisms
- Regular security audits and testing
- Limited access to personal information
- Data backup and recovery procedures
- Staff training on data protection
While we implement safeguards designed to protect your information, no security system is impenetrable. Due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
6 Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
Access & Portability
You have the right to access personal information we hold about you and to request a copy of your data in a structured, commonly used format.
Correction
You have the right to have inaccurate personal information corrected and incomplete information completed.
Deletion
In certain circumstances, you have the right to request that we delete your personal information. Note that we may retain certain information as required by law or for legitimate business purposes.
Object & Restrict
You have the right to object to our processing of your personal information and to request restriction of processing in certain circumstances.
To exercise these rights, please contact us at support@classivio.com. We will respond to your request within the timeframe required by applicable law.
7 Contact Us
Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please contact our privacy team: